Monday, February 8, 2010

Basic dining etiquettes

Basic dining etiquettes
The hotel and restaurant business is an admixture of showmanship deplomaci and sociability. The etiqette data a waiter exhibits in a restaurant should comprise the following:-

1. Attened to the guest as soon as they into the restaurant,
2. Assist guest to remove warm heavy coats in winter and help put them on when they leave,
3. Wish guest as per the time of the day and welcome them to the restaurant,
4. Preferably address them by their name which required remembering them,
5. Be polite to guest,
6. Help to seat ladies,
7. Provide extra custions or special chairs for children,
8. When speaking to a guest, don't interrupt him/her if he/she is speaking to another guest,
9. Do not overhead conversation'
10. Avoid manarism such as :- touching hair and no speaking,
11. Remembering a guest special dish and remind him/her that you know eat,
12. Be attentive to guest calls,
13. Talk sofetly,
14. Strike a match to enable a guest in the restaurant,
15. Avoid arguing with service staff and guest in the restaurant,
16. carrying pencils in the pocket not behind your or clipped in front of the pocket,
17. Disits from chewing gum
18. Present the sheck or bill to the guest discreetly in order to avoid inbrassing him,
19. Avoid soliciting for tips,
21. Remove tips sfter the guest has left,
22. Inter and leave the restaurant through the service door only.

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