Hospitality knowldge skill and attitude

Knowldge, skill and attitude are the most essential aspect of the food and beverage service personal that reflects the quality standard of establishment. These includes quality food sorrounding and service. For efficient performance staff should have the knowldge of work place ,hygiene, safety, equipment and verieties of food and beverage items. Another important point is attitude which is related to conduct and behavioural aspect of the staff. Personal hygiene and grooming relates to the high standard of personnal apperance in order to appear smart and professional. The first impression thus created can lead to a long beneficial relation with any guest. The appearance nad cleanliness of the staff are an important part of the warm welcome. One must therefore have high responsibiliti over the customer to stop the spread of food poisoning bacteria that could cause infection.
restaurant cleaning is an important task that is concerned with protecting health of customers. It makes the sorrounding managed and appealing. In dirty restaurant no guest will want to sit and eat food. So food and beverage service area should be cleaned and in a hygienic, systematic and safe manner. Cleaning of restaurant is not only preserving the life of building, fabrics and equipments, but also to prevent food from contamination and bacterial infention.