The housekeeping department deals with providing clean, comfortable, safe and aesthetic values of guestrooms and public areas within the hotel promises. It also insures that the conects and amenities of guest rooms are maintained at a high standard to meet the guest satisfaction. It is one of the largest departments in the hotel. It is also regarded as the backbone of all the lodging industry. It defines as solely responsible for maintaining a clean, hygienic and safe envinronment for it's customer and staff.
The section with housekeeping department play an important role to make the operation sucessful. At the planning stage of housekeeping sections. It is essential to determine the different jobs it's personnel perform. Housekeeping department is the responsible for daily and periodical cleaning of guest room and public area in the hotel eg. administrative offices, business dining room, lobby. front desk, public guestrooms, swimming pool, bouquets etc.
In large and medimum sized hotels, executive housekeeper or deputy housekeeper allocate supervise and monitor daily and periodic cleaning, maintaining and redocaretion. So housekeeping is considered the key-supporting department that helps in earning major revenue in the hotel.
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